Contact and support
This page explains how to reach us and what is quicker to do directly in the app.
Write to us
For questions about the game, your account or a purchase:
Directly in the app
- Report a player, a chat message, an answer or a player name: with “Report” at that very spot.
- Report a verdict by Wortikus: from the round result with “Report rating”.
- Block someone: with “Block User”, wherever the person is shown.
- Delete your account: in the settings of the app.
What we need for a request
- Your player name, never your password
- Your device and operating system
- What happened and roughly when
- For questions about a purchase: the order number from the App Store or Google Play
The answer may already be here
Cost, languages, Wortikus the referee, age and data: Frequently asked questions. How we treat each other, reports and bans: Community rules.